Wolfgang Violin Studio
Terms & Conditions
Tuition Fees
All tuition fees will be paid prior to the start of the term. A non-refundable registration fee of $85 is required for all new students.
Security Deposit
A security deposit of $100 is required for all new regular lessons. Wolfgang Violin Studio requires a completed Withdrawal Form to be submitted to the School's Front Desk staff at least 4 lessons in advance, via WhatsApp. The deposit will be forfeited in the absence of this notification of withdrawal. Students absent for 2 or more weeks without notification will be considered as having withdrawn from the class and the deposit will be forfeited. Your deposit will be refunded after the notice period, subject to deductions in the event of any outstanding payments due to the School.
Refund Policy
Wolfgang Violin Studio has a strict no-refund policy for all payments, including but not limited to registration, instruments, lessons, and books, regardless of circumstances. This policy remains applicable even in circumstances of unforeseen teacher change during the term without prior notice. While efforts will be made to facilitate a seamless transition, no refunds will be issued in such instances. Students and parents acknowledge and agree to this non-negotiable condition as an integral part of the enrolment agreement.
Punctuality
Students are required to arrive promptly for lessons, and no makeup time will be provided for any delays. Strict punctuality is also expected from the instructor; however, in the rare event of the instructor's tardiness, the missed time will be made up accordingly.
Student Absence Policy
A minimum 24-hour notice is mandatory for absences. Failure to provide notice will result in automatic forfeiture of the lesson unless accompanied by an appropriate medical certificate submitted before the original lesson time. For absence due to travel, the student may opt for a lesson via Zoom at the original time of the lesson.
Make-Up Lessons
Students are permitted to cancel up to 2 lessons within the term, and if unable to utilize the corresponding make-ups within the same term, they have the option to carry over up to 2 make-ups to the next term. Group/Partner classes are not eligible for make-up. In lieu, students in a Group/Partner class may attend the lesson via Zoom. Missed make-up lessons will be forfeited and will not be rescheduled. All make-up lessons must be completed before the termination.
Lesson Cancelled by Studio
In the event that the assigned teacher is unable to take a lesson due to illness or emergency, a replacement lesson will be arranged for this canceled lesson within the term. The lesson may be assigned to your primary teacher or another teacher.
Termination
Wolfgang Violin Studio reserves the right to dismiss students for frequent absences, disciplinary issues, overdue tuition payments, or parental non-compliance.
Safety and Liability
Students must be picked up punctually after lessons. The School assumes no responsibility for any loss of property or personal injuries on its premises. By enrolling, I agree to indemnify Wolfgang Music Pte Ltd, the School’s management, members, and staff against all losses, liabilities, claims, actions, penalties, orders, and costs arising from these terms and conditions.
Personal Data Protection Act (PDPA)
Upon enrolment, you permit Wolfgang Music Pte Ltd (“School”) to collect, use and disclose the personal data provided through your enrolment (“Personal Data”) for the purposes of the administration, conduct of classes, fee notification, scheduling of lessons, concerts and other events organized by the School and any other purposes as notified by the School. You understand and agree that such personal data will not be sold to a third party for profit. Wolfgang Violin Studio may use any photos or videos taken for marketing purposes which includes Facebook, Newsletters, Website, brochures and other mediums of marketing communication.